Service and support

Hardline Warranty Support

Register equipment, start a warranty claim, order replacement parts, or download our warranty and policy documents. Warranty work is handled by authorized service companies in your community.

Service requests and documents

Before any warranty repair, contact Warranty Support for an authorization number. Work done without one is not covered.

Call Warranty Support1-888-789-4118
Email Warranty Supportservice@hardline-usa.com
Have readyModel number, serial number, installation date and proof of purchase

Questions about the MAP policy? Contact the Hardline MAP administrator at service@hardline-usa.com.

Registration is optional, since coverage runs from the ship date, but it puts your unit on file with us. Keep dated proof of purchase for every unit.